Quality Policy

MAGIC BEANS asserts its leadership as a reference specialist in the provision of Cloud services, according to the following principles:

1. The Best Cloud Services: Meet and/or exceeding the service levels agreed upon with stakeholders.

2. A Trusted Partner in Digital Transformation, a Leading Reference for Relevant Stakeholders: Accelerating the adoption of Cloud models and maximizing return on investment and paradigm shifts.

3. Risk Management Based on Evidence: Making decisions based on facts, data, and impact assessments of each decision on MAGIC BEANS' assets.

4. Active Listening to Relevant Stakeholders: Regularly listening to their needs and expectations.

5. Reliable Partners: A network of partners supporting the delivery of the best available solutions within the global Cloud services ecosystem.

6. Quality, Security, and Reliability: Managing People, processes, technologies, and other assets based on best practices, precision, excellence, and continuous improvement, providing the necessary resources for the effectiveness of the Management System.

7. Responsible Innovation: Promoting creativity, experimentation, and the evaluation of emerging practices, processes, and technologies in an ethical manner.

8. Learning, Knowledge, and Improvement: Encouraging the sharing of experiences and best practices, skills development, and the generation of new knowledge.

9. Compliance: Adhering to applicable national, European, and international legal, regulatory, and normative requirements, as well as those defined within the scope of the Integrated Management System.

10. Sustainability and Social Responsibility: Adopting policies that are people-friendly, society-conscious, and environmentally responsible.

Last Updated: March 2025